Are you a professional seeking to improve collaboration and efficiency within your organization? This 1-hour virtual workshop is for you! We will discuss the importance of treating colleagues as internal customers, identify key indicators of exceptional internal service, and use a conversation guide to discuss service excellence with your team and internal partners. You will leave with a clear understanding of your role in the internal service chain and a tangible checklist you can use to assess and improve your interactions with colleagues.

Small business owners and staff will dive into keeping an organized office; both in the physical office and digitally. We'll build on the basics of organization and apply our skills using free and low-cost software options. Participants will leave with a clear organizational goal and a 1st day action plan to begin reaching their goals.

Ready to scale the ladder to Excel Expert heights? In this 7-hour in-person class in our hands-on computer lab, you'll learn about Excel's most powerful and advanced tools for data analysis and presentation. Practice logical and lookup functions, more advanced formulas, arrays, auditing, error-trapping, and the much beloved date, time, text, and other functions. Learn about importing external data via Power Pivot, exporting data, What-If Analysis and automating repetitive tasks with macros. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 and 2 are strongly recommended but not required.

Basic Life Support (BLS) Provider Course is the foundation for saving lives after cardiac arrest. You will learn the skills of high-quality cardiopulmonary resuscitation (CPR) for victims of all ages and will practice delivery of these skills both as a single rescuer and as a member of a multi-rescuer team. This course focuses on what healthcare rescuers need to know to perform high-quality CPR in a wide variety of settings. You will also learn how to respond to choking emergencies and how to use an automated external defibrillator (AED).

This open-shop welding workshop provides hands-on access to welding machines while covering the fundamentals of SMAW, GMAW, and GTAW. Whether you're a first-time welder looking to learn the basics or an experienced welder preparing for certification, we'll meet you at your skill level and help you achieve your goals. Must be at least 18 years-old to register.

Do miscommunications and unfulfilled promises frustrate your team? This 1-hour virtual workshop is for working professionals who want to improve clarity and accountability. You will discover the importance of clearly defined expectations, learn a step-by-step process for communicating them effectively, and create an action plan to apply this framework to your own team. You'll leave with a tangible strategy for eliminating ambiguity and a conversation script you can use to set clear expectations in your next meeting.

New to Microsoft 365 Copilot AI? This 4-hour, in-person class held in our hands-on computer lab provides an introduction to Copilot and its integration with Word, Excel, PowerPoint, Outlook, Teams and other apps. Learn how Copilot assists you with streamlining workflows, supporting communication and decision-making. You’ll learn the difference between the basic version bundled with Office 365 and the advanced features of the additional cost version, Copilot Studio. Review practical use cases, learn techniques for crafting prompts, and practice using Copilot to summarize documents, generate content, analyze data, and automate tasks. Walk away with the confidence that you’re ready to use Copilot to help you at work and home. “Intro to AI” is recommended but not required.

In this 5-part training, entrepreneurs and small business owners can learn bookkeeping best practices for their businesses. By the end of this training, the business owner should be able to set up and use QuickBooks to complete necessary bookkeeping processes effectively and efficiently. Don't miss this opportunity to get your finances working for your business.