Learn to work smarter and faster, by expanding your use of AI to apply workflows that automate complex tasks, decision-making processes, and reduce manual work to improve efficiency and productivity. Topics include workflows for sorting emails and customer forms, sentiment analysis, and generating replies and summaries. Participants will learn how to design and implement AI-driven workflows tailored to specific team requirements. The course consists of 8 hours of online, asynchronous instruction delivered in two-hour sessions over the course of 4 weeks. Completion of the "Intro to AI" course is recommended but not required.

In this 5-part training, entrepreneurs and small business owners can learn how different programs and technologies can support their businesses. At the end of this series, business owners should have more technology tools to support their business operations.

Ready to scale the ladder to Excel Expert heights? In this 7-hour in-person class in our hands-on computer lab, you'll learn about Excel's most powerful and advanced tools for data analysis and presentation. Practice logical and lookup functions, more advanced formulas, arrays, auditing, error-trapping, and the much beloved date, time, text, and other functions. Learn about importing external data via Power Pivot, exporting data, What-If Analysis and automating repetitive tasks with macros. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 and 2 are strongly recommended but not required.

Do you struggle with providing feedback that is both honest and helpful? This 1-hour virtual workshop is for managers who want to turn feedback into a tool for growth and development. Recognize the importance of a "feedback culture," learn a simple framework for delivering constructive criticism, and practice a feedback conversation to apply concepts to your own team. Leave with the confidence to have difficult conversations using a script template to prepare for your next feedback session.

Do your one-on-one meetings feel like a chore or a simple status update? Or do you wonder what a one-on-one meeting is? In this 1-hour virtual workshop is for managers and team leaders who want to transform their one-on-one conversations from transactional to truly impactful. Comprehend the profound value of regular, focused one-on-ones, incorporate practical techniques to improve conversations and build trust, and commit to holding regular meetings with your team members. Leave equipped with a clear plan to make your one-on-ones a powerful tool for growth and a customizable meeting agenda template you can use right away.

Unlock the potential of your team by understanding what drives each individual. This workshop explores strategies for providing meaningful support, impactful coaching, and setting relevant goals-all while building trust and encouraging ownership. Learn how to engage across four generations in today's evolving workplace and lead with purpose.

No one likes dealing with performance issues, but this half-day workshop provides tools to help you successfully navigate that challenge. This workshop will help you recognize what makes performance problem discussions difficult for both the leader and employee, document and leverage performance data to make a solid case for improvement, use interaction skills to ensure successful problem discussions, and effectively address poor performance in a firm and consistent manner.

Completing this re-certification class will renew a current ASSE certification for a three-year period. The course will review ASSE test procedures and will be followed by a 25 question written test and a proctored hands-on exam on the double check (ASSE1013) and reduced pressure principle (ASSE1015). Up to 8 DEQ contact hours will be available for this course. Completing the class and successful passing of the ASSE exam will allow recertification. Conversion of other agency certifications is possible with prior approval. Prior and current ASSE certification is required. Recertification must take place within 6 months of a current certification expiration date.