Strong communication is the foundation of effective supervision. This interactive workshop equips new leaders with practical strategies for impactful verbal and written communication. Key focus areas include resolving conflict promptly, documenting performance, sharing recognition, and planning productive discussions-all essential for building trust and driving team success.

Already fairly Excel savvy? It's time for the next era: leveraging AI tools to help you build, repair and upgrade your spreadsheets. In this 4-hour in-person class in our hands-on computer lab, learn how to use Copilot, ChatGPT and Gemini to both assist and teach you how to make your Excel and Google Sheets more powerful and productive. Learn to correctly prompt AI to build accurate and more complex formulas, tables, graphs and conditional formatting. Also, learn to oversee and audit the work your AI assistant performs, because it's not perfect...yet. Excel levels 1 through 3, PivotTables and PowerPivot courses are strongly recommended, but not required. The more you know about Excel, the better you can ensure AI tools work for, not against your worksheets.

Are you feeling anxious or stressed about upcoming changes at your organization? If so, you are not alone! In this 1-hour virtual workshop, individual contributors will learn how to better navigate organizational change beginning with the emotional cycle of change. You will learn strategies to manage your reaction and create an easy-to-use personal action plan to apply these concepts to your current situation. You will log off with a sense of control over your response to change and a checklist of questions you can use to get the information you need to move forward.

Want to grow your business through social media marketing but don't know where to start? This beginner-friendly course will walk you through the most popular platforms, what to post, how to plan content, and ways to connect with your audience online. Perfect for local businesses ready to boost their visibility.

Have you recently taken over a team with members who aren't meeting expectations? This 1-hour virtual workshop is for managers and leaders who have inherited underperforming team members and want to transform their performance. Understand common reasons for underperformance, learn a structured approach to assess and address performance gaps, and create an individualized action plan for one of your inherited team members, and leave eave with a clear strategy to initiate a performance improvement conversation.

Step confidently into your leadership role with this innovative, full-day workshop designed for new supervisors. Build essential skills in five key areas: promoting effective communication, guiding daily work, leading diverse teams, coaching employee performance, and investing in your own development. Leave equipped to lead with clarity, confidence, and impact.

Feel comfortable with Excel basics but want to advance to an intermediate level? In this 7-hour in-person class in our hands-on computer lab, you'll learn advanced tools for analysis, organization and presentation of more complex data. Practice using more elaborate functions, creating ranges and tables, data validation, conditional formatting and advanced charts. A highlight is learning to wield the popular and powerful feature of PivotTables, a highly effective tool for dynamic data summarization. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 is strongly recommended but not required.

Basic Life Support (BLS) Provider Course is the foundation for saving lives after cardiac arrest. You will learn the skills of high-quality cardiopulmonary resuscitation (CPR) for victims of all ages and will practice delivery of these skills both as a single rescuer and as a member of a multi-rescuer team. This course focuses on what healthcare rescuers need to know to perform high-quality CPR in a wide variety of settings. You will also learn how to respond to choking emergencies and how to use an automated external defibrillator (AED).