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Communication & Interpersonal Skills
in Leadership & Professional Development
Find Your Voice: Communication Essentials for Every Professional BTPD*0133*600
with Melissa Martin
“Find Your Voice” is a 4-hour, in-person communication skills workshop built for individual contributors and non-supervisory staff — the people who get things done through influence, clarity, and relationships rather than formal authority. The session is organized around a five-part framework, V.O.I.C.E., that participants can carry back to their workplace the same day.
Enhancing Communication BTPD*0105*600
with Melissa Martin
Strong communication is the foundation of effective supervision. This interactive workshop equips new leaders with practical strategies for impactful verbal and written communication. Key focus areas include resolving conflict promptly, documenting performance, sharing recognition, and planning productive discussions-all essential for building trust and driving team success.
Navigating Beyond Conflict BTPD*0107*600
with Maryellen Tast
Conflict in the workplace is inevitable, but how it's navigated can change a negative conflict into something positive. During this 4-hour workshop, you will identify the common causes and costs of conflict, recognize warning signs and take action to prevent situations from escalating, gain techniques to defuse strong emotions, keep the lines of communication open and build trust, and successfully plan and conduct conflict resolution discussions.
Collaborative Culture BTPD*0120*600
with Lisa Will
Build a team environment where creativity and productivity thrive. This workshop explores practical strategies for fostering collaboration, navigating interpersonal challenges, and understanding each team member's role in driving success. Experience what true collaboration feels like-and learn how to personally contribute to a culture of trust, innovation, and effectiveness.