This session will present innovative training to help new supervisors embrace their roles and build skills in five key areas: promoting communication, guiding work, leading the workforce, coaching employee performance, and developing themselves.

Learn how to increase your emotional intelligence beyond self-discovery in the most impactful way. This class will expose and delve into the number one component of becoming more emotionally intelligent by focusing on that one vital skill.

Participants will improve their writing and communication skills through no-nonsense instruction in grammar and punctuation. Topics include parts of speech, subject-verb agreement, and commonly confused words.

Recognizing what drives each member of the team is key to helping you: provide meaningful support, deliver impactful coaching, set relevant goals, build trusting relationships, and help them take ownership of their work. Come to this course to explore and learn more about the four generations in today's changing workplace.

This hands-on session will guide you through the project lifecycle, from initiation to closure. Participants will leave with a solid understanding of project management stages, practical tools for each phase, and strategies to ensure project success from start to finish.  Recommended for professionals seeking to enhance their project management skills.

Based on the bestselling Crucial Conversation book by Vital Smarts, this course teaches the practice and skills for having difficult conversations. Relationships are strengthened and intractable problems are resolved through conscious use of these techniques.

The Bridges Out of Poverty workshop increases participants' understanding of economic class, the importance of the eleven resources, and the impact of hidden rules. This introductory workshop is designed for people who work for organizations or businesses that interact with individuals in poverty.

Fostering impactful lines of communication with the workforce is a critical skill for those new to supervision. This workshop is focused on awareness and practical application related to verbal and written communication. Focus areas include timely conflict resolution, documenting performance, sharing accolades, and discussion planning.