This session will present innovative training to help new supervisors embrace their roles and build skills in five key areas: promoting communication, guiding work, leading the workforce, coaching employee performance, and developing themselves.

Making decisions during challenging times can be nerve-racking.  To help bring calm into your work life, this short class will help increase the speed and quality of your decisions, help you gain the support needed to make your decisions work, build confidence in others of your ability to lead the decision-making process, make major and minor decisions confidently, and create an approach for making major decisions.

Difficult conversations are inevitable in any workplace. Although you cannot avoid these types of conversations, you can learn how to handle them more effectively. Successful completion of this course will increase your ability to understand the nature of difficult conversations and what it takes to handle them.

It is critical to identify the role communication plays in achieving our leadership goals. In this course we will explore the "voice" we use in verbal and written communication. Our "voice" elicits a response - positive or negative. This workshop will help participants develop skills to manage this essential tool through awareness and practical application.

The Bridges Out of Poverty workshop increases participants' understanding of economic class, the importance of the eleven resources, and the impact of hidden rules. This introductory workshop is designed for people who work for organizations or businesses that interact with individuals in poverty.

Recognizing what drives each member of the team is key to helping you: provide meaningful support, deliver impactful coaching, set relevant goals, build trusting relationships, and help them take ownership of their work. Come to this course to explore and learn more about the four generations in today's changing workplace.

Fostering impactful lines of communication with the workforce is a critical skill for those new to supervision. This workshop is focused on awareness and practical application related to verbal and written communication. Focus areas include timely conflict resolution, documenting performance, sharing accolades, and discussion planning.

Personal development is a specific plan of action for individuals to reach higher levels of performance in the workplace. In this workshop participants will develop skills to collaborate with individuals to draft personal development goals that are meaningful, attainable, time-bound, and help the individual grow professionally.