Enhancing Customer Service BTWD*0699*600
with Monica Puente
$109
This workshop will explore customer needs along with customer expectations. Empathetic listening is a key competency directly related to the personalization of a customer interaction. The absence of this skill will most assuredly have an impact on the overall customer experience.
-
Jun 25th, 2024
Tue from 8:00 am - 12:00 pm
