Laramie County Community College Outreach and Workforce Development, Cheyenne, Wyoming

Conflict in the workplace is inevitable, but how it's navigated can change a negative conflict into something positive. During this 4-hour workshop, you will Identify the common causes and costs of conflict, recognize warning signs and take action to prevent situations from escalating, gain techniques to defuse strong emotions, keep the lines of communication open and build trust, and successfully plan and conduct conflict resolution discussions.