Participants will improve their writing and communication skills through no-nonsense instruction in grammar and punctuation. Topics include parts of speech, subject-verb agreement, and commonly confused words.

Conflict can be an obstacle to organizational success and personal job satisfaction, but when two or more people work together, conflict is almost inevitable. Create a positive working environment where conflict is dealt with maturely and collaboratively by identifying the source of conflict.

Individuals in each generation have fundamentally different life experiences and influences than those in generations before or after them. Understanding these differences can minimize misunderstandings and improve collaboration. Complete this course to increase your ability to identify the generations in the workplace and the experiences that shape them, examine the stereotypes associated with each generation, identify potential challenges when interacting with different generations, demonstrate techniques that foster respectful communication with other generations, and implement strategies to unite employees of all ages.

Learn how to increase your emotional intelligence beyond self-discovery in the most impactful way. This class will expose and delve into the number one component of becoming more emotionally intelligent by focusing on that one vital skill.

This session will present innovative training to help new supervisors embrace their roles and build skills in five key areas: promoting communication, guiding work, leading the workforce, coaching employee performance, and developing themselves.

If you are challenged with too much on your to-do list and not enough time to complete it all, this class is for you. The focus will be on research and strategies to make the best use of your time.

This dynamic workshop is for anyone looking to improve their ability to handle change and foster a positive attitude toward new challenges. It will help you confidently navigate and embrace change by helping you understand the four stages, discover your response to change, recognize and overcome resistance, and explore how to adapt proactively.

Fostering impactful lines of communication with the workforce is a critical skill for those new to supervision. This workshop is focused on awareness and practical application related to verbal and written communication. Focus areas include timely conflict resolution, documenting performance, sharing accolades, and discussion planning.