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Laramie County Community College Outreach and Workforce Development, Cheyenne, Wyoming

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Leadership, Organizational and Professional Development

New Supervisor Training BTWD*0563*601

$218

with Monica Puente

Calendar Apr 10, 2024 at 8 am

This session will present innovative training to help new supervisors embrace their roles and build skills in five key areas: promoting communication, guiding work, leading the workforce, coaching employee performance, and developing themselves.

Crucial Conversations BTWD*0477*601

$450

with Melissa Martin

Calendar Apr 11, 2024 at 8 am

Based on the bestselling Crucial Conversation book by Vital Smarts, this course teaches the practice and skills for having difficult conversations. Relationships are strengthened and intractable problems are resolved through conscious use of these techniques.

Sculpting the Leader in You BTWD*0752*601

$218

with Monica Puente

Calendar Apr 16, 2024 at 8 am

A leadership style is an intentional configuration of skills, traits, and competencies.) It is a combination of transformational influencing, communication, and team building. Today's leaders must possess a style that is compatible with a diverse workforce to lead through changing times. This full-day workshop is an immersion to develop and enrich successful leadership skills.

Productivity Your Way BTWD*0758*601

$109

with Lisa Will

Calendar Apr 17, 2024 at 8 am

Each day challenges us to be productive, whether at work or at home. But what is the most effective way to accomplish that? Come join us for a look at digital, paper/pencil, and combination productivity strategies to come up with a hybrid that works best for you.

Will run

Bridges Out of Poverty BTWD*0684*601

$109

with Melissa Martin

Calendar Apr 24, 2024 at 8 am

The Bridges Out of Poverty workshop increases participants' understanding of economic class, the importance of the eleven resources, and the impact of hidden rules. This introductory workshop is designed for people who work for organizations or businesses that interact with individuals in poverty.

Effective Business Writing BTWD*0756*601

$109

with Lisa Will

Calendar May 1, 2024 at 8 am

In the business world, writing faux pas are far too common. Oftentimes, we choose not to plan out or review our writing in lieu of efficiency; however, taking the time to prepare an outline and carefully read over documents is an important step. It allows us to correct typographical errors or clarify vague information that can otherwise cause an appearance of unprofessionalism or result in misunderstandings.

Enhancing Customer Service BTWD*0699*601

$109

with Monica Puente

Calendar May 1, 2024 at 8 am

This workshop will explore customer needs along with customer expectations. Empathetic listening is a key competency directly related to the personalization of a customer interaction. The absence of this skill will most assuredly have an impact on the overall customer experience.

Identify Leadership Voice BTWD*0751*601

$109

with Monica Puente

Calendar May 14, 2024 at 9 am

It is critical to identify the role communication plays in achieving our leadership goals. In this course we will explore the "voice" we use in verbal and written communication. Our "voice" elicits a response - positive or negative. This workshop will help participants develop skills to manage this essential tool through awareness and practical application.





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