Recognizing what drives each member of the team is key to helping you: provide meaningful support, deliver impactful coaching, set relevant goals, build trusting relationships, and help them take ownership of their work. Come to this course to explore and learn more about the four generations in today's changing workplace.

Based on the bestselling Crucial Conversation book by Vital Smarts, this course teaches the practice and skills for having difficult conversations. Relationships are strengthened and intractable problems are resolved through conscious use of these techniques.

When problems arise at work, employees often panic, feel apprehensive about approaching the problem, or pass the problem on to someone else to solve. This course will enable you to identify characteristics of an effective problem-solver, challenge your go-to problem solving habits, and inspire you to be more creative.

Skillful writing is imperative on every organizational workforce level. This session focuses on knowledge and tools to make the writing process easy. You will learn how to plan, organize, and improve your writing to make it clear and concise.

The Bridges Out of Poverty workshop increases participants' understanding of economic class, the importance of the eleven resources, and the impact of hidden rules. This introductory workshop is designed for people who work for organizations or businesses that interact with individuals in poverty.

Stress is unavoidable and complicates our lives in so many ways. The key to handling stress is not to avoid it, but to find methods to work with it. This course is designed to give participants the tools they need to calmly handle daily upsets, have better relationships, and find greater happiness and satisfaction in day-to-day work and home life. We will focus on strategies to adapt and move us forward as stronger people.

Personal development is a specific plan of action for individuals to reach higher levels of performance in the workplace. In this workshop participants will develop skills to collaborate with individuals to draft personal development goals that are meaningful, attainable, time-bound, and help the individual grow professionally.