Interested in using Google Workspace for personal or business tasks with little prior experience? This 7-hour in-person course covers the essentials of Google Workspace, highlighting differences between Free and Paid versions. You'll participate in hands-on computer lab sessions with the Free Edition's core apps Gmail, Chat, Meet, Docs, Sheets, Slides, Forms, Keep, and Sites. By course end, you'll be able to use Google Workspace for file creation, data organization, communication, and collaboration. Books are included. A Gmail account is required for practice activities.

Do your messages sometimes get lost in translation? This 1-hour virtual workshop is for individual contributors who want to improve their workplace communication. First, we will discuss the importance of adapting your communication style. Next, learn how to structure emails and presentations for clarity, and use a communication framework to apply these skills to a real-world scenario. Upon completion, you will have the confidence to communicate your ideas effectively and a reusable worksheet you can use to write more concise and impactful emails.

Want to grow your business through social media marketing but don't know where to start? This beginner-friendly course will walk you through the most popular platforms, what to post, how to plan content, and ways to connect with your audience online. Perfect for local businesses ready to boost their visibility.

Learn how Excel can be used as a flexible alternative to Microsoft Access databases. This 1-hour virtual workshop will help you explore how to combine data from multiple sources – such as survey responses and customer records – into one streamlined view. Discover practical ways to work with the tools you already use while preserving and making the most of your existing data. 

Feel comfortable with Excel basics but want to advance to an intermediate level? In this 7-hour in-person class in our hands-on computer lab, you'll learn advanced tools for analysis, organization and presentation of more complex data. Practice using more elaborate functions, creating ranges and tables, data validation, conditional formatting and advanced charts. A highlight is learning to wield the popular and powerful feature of PivotTables, a highly effective tool for dynamic data summarization. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 is strongly recommended but not required.

This 10-hour course will introduce students to OSHA policies, procedures, standards and general industry safety and health principles. Topics for this course will include Occupational Safety and Health Act(OSHA), general duty, walking and working surfaces, electrical hazards, hazardous materials, personal protective equipment, machine guarding and hazard communication. Upon successful completion of this course participants will receive an OSHA General Industry Safety and Health 10-hour card. 1.0 CEUs

Conflict can be an obstacle to organizational success and personal job satisfaction, but when two or more people work together, conflict is almost inevitable. Create a positive working environment where conflict is dealt with maturely and collaboratively by identifying the source of conflict.

Difficult conversations are inevitable in any workplace. Although you cannot avoid these types of conversations, you can learn how to handle them more effectively. Successful completion of this course will increase your ability to understand the nature of difficult conversations and what it takes to handle them.