Are you a professional seeking to improve collaboration and efficiency within your organization? This 1-hour virtual workshop is for you! We will discuss the importance of treating colleagues as internal customers, identify key indicators of exceptional internal service, and use a conversation guide to discuss service excellence with your team and internal partners. You will leave with a clear understanding of your role in the internal service chain and a tangible checklist you can use to assess and improve your interactions with colleagues.

Small business owners and staff will dive into keeping an organized office; both in the physical office and digitally. We'll build on the basics of organization and apply our skills using free and low-cost software options. Participants will leave with a clear organizational goal and a 1st day action plan to begin reaching their goals.

Adaptive leadership provides practical skills to team leaders and managers who want to better address challenges and changes in the workplace. This 60-min course will begin building the participants' knowledge on what adaptive leadership is, the principals of adaptive leadership, and applicable examples of applying this leadership style into your organization.

Ready to scale the ladder to Excel Expert heights? In this 7-hour in-person class in our hands-on computer lab, you'll learn about Excel's most powerful and advanced tools for data analysis and presentation. Practice logical and lookup functions, more advanced formulas, arrays, auditing, error-trapping, and the much beloved date, time, text, and other functions. Learn about importing external data via Power Pivot, exporting data, What-If Analysis and automating repetitive tasks with macros. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 and 2 are strongly recommended but not required.

Basic Life Support (BLS) Provider Course is the foundation for saving lives after cardiac arrest. You will learn the skills of high-quality cardiopulmonary resuscitation (CPR) for victims of all ages and will practice delivery of these skills both as a single rescuer and as a member of a multi-rescuer team. This course focuses on what healthcare rescuers need to know to perform high-quality CPR in a wide variety of settings. You will also learn how to respond to choking emergencies and how to use an automated external defibrillator (AED).

Do your messages sometimes get lost in translation? This 1-hour virtual workshop is for individual contributors who want to improve their workplace communication. First, we will discuss the importance of adapting your communication style. Next, learn how to structure emails and presentations for clarity, and use a communication framework to apply these skills to a real-world scenario. Upon completion, you will have the confidence to communicate your ideas effectively and a reusable worksheet you can use to write more concise and impactful emails.

This open-shop welding workshop provides hands-on access to welding machines while covering the fundamentals of SMAW, GMAW, and GTAW. Whether you're a first-time welder looking to learn the basics or an experienced welder preparing for certification, we'll meet you at your skill level and help you achieve your goals. Must be at least 18 years-old to register.

Do miscommunications and unfulfilled promises frustrate your team? This 1-hour virtual workshop is for working professionals who want to improve clarity and accountability. You will discover the importance of clearly defined expectations, learn a step-by-step process for communicating them effectively, and create an action plan to apply this framework to your own team. You'll leave with a tangible strategy for eliminating ambiguity and a conversation script you can use to set clear expectations in your next meeting.