This 4-hour course will immerse managers and team leaders into the skill set needed to navigate changes in the workplace. Workplaces constantly shift whether we are expecting the changes or not. Participants will learn how to create a communication plan, navigating resistance, determining readiness and evaluating change outcomes.

Do you feel overwhelmed because you're doing too much yourself? This 1-hour virtual workshop is for managers who want to free up their time and empower their team through effective delegation. You will discuss the common reasons managers fail to delegate, learn a delegation model that ensures clarity and success, and create a delegation plan to apply this to a task you're currently holding onto. You'll leave with more time to focus on strategic work and a delegation checklist you can use to confidently hand off responsibilities.

Marketing doesn't have to be expensive. This course will show you low-cost and free tools and strategies to promote your business. learn how to make the most of social media, email, word-of-mouth marketing, and more-while keeping your costs low and your impact high.

Basic Life Support (BLS) Provider Course is the foundation for saving lives after cardiac arrest. You will learn the skills of high-quality cardiopulmonary resuscitation (CPR) for victims of all ages and will practice delivery of these skills both as a single rescuer and as a member of a multi-rescuer team. This course focuses on what healthcare rescuers need to know to perform high-quality CPR in a wide variety of settings. You will also learn how to respond to choking emergencies and how to use an automated external defibrillator (AED).

Do you feel stretched thin and on the verge of burnout? This 1-hour virtual workshop is for individuals who want to build a more sustainable relationship with their work. The session begins with a discussion about the signs of burnout and its root causes, introduces practical strategies for setting boundaries and managing stress, and includes a personal well-being plan to apply concepts to your own life. At the end, you will have concrete techniques to reduce stress and a checklist for self-care you can use to recharge.

Marketing doesn't have to be expensive. This course will show you low-cost and free tools and strategies to promote your business. learn how to make the most of social media, email, word-of-mouth marketing, and more-while keeping your costs low and your impact high.

Is your team feeling unappreciated and unmotivated? This session is for managers who want to boost morale and engagement through genuine recognition. Recognize why meaningful recognition is more powerful than money, learn to identify and implement various types of rewards, and employ a recognition plan tailored to your team's specific needs and preferences. Return to your workplace with a clear strategy for making every team member feel valued.

Feel comfortable with Excel basics but want to advance to an intermediate level? In this 7-hour in-person class in our hands-on computer lab, you'll learn advanced tools for analysis, organization and presentation of more complex data. Practice using more elaborate functions, creating ranges and tables, data validation, conditional formatting and advanced charts. A highlight is learning to wield the popular and powerful feature of PivotTables, a highly effective tool for dynamic data summarization. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 is strongly recommended but not required.