Fostering impactful lines of communication with the workforce is a critical skill for those new to supervision. This workshop is focused on awareness and practical application related to verbal and written communication. Focus areas include timely conflict resolution, documenting performance, sharing accolades, and discussion planning.

During this course, you will gain knowledge and skills that may help save a life. You will learn the basics of first aid, the most common life-threatening emergencies, how to recognize them, and how to help. You will also learn how to recognize when someone needs CPR, how to call for help, and how to give CPR and use an AED (automated external defibrillator).

Want to grow your business through social media marketing but don't know where to start? This beginner-friendly course will walk you through the most popular platforms, what to post, how to plan content, and ways to connect with your audience online. Perfect for local businesses ready to boost their visibility.

Got data?  “…sometimes it’s hard to know where to start, especially when you have a lot of data.” (Microsoft)   PivotTables (PTs) are a legendary Excel feature. Have you ever used them to summarize, analyze, explore, and present your data? They’re highly flexible and adjustable with a few mouse clicks. In this 4-hour in-person class, held in our hands-on computer lab, learn about preparing raw data, creating PTs from multiple sources, summarizing, organizing, filtering and formatting PTs, followed by creating, manipulating and formatting their synchronized “sister” PivotCharts. Leave with skills to take your pile of data and feed it into PTs and PCs for useful data analysis.Books provided. While not required, completing Excel Levels 1-3 are recommended to get the most out of this course.

Ready to “power-up” and perform more advanced data modeling and analytical capabilities beyond traditional PivotTables? This 4-hour in-person course offers comprehensive instruction in Excel’s Power Pivot add-in. Conducted in our hands-on computer lab, you’ll gain expertise in Power Pivot’s mighty features for processing, transforming, and summarizing large datasets, including utilizing the Power Pivot Data Model. Key topics include navigating the Power Pivot interface, managing data relationships for dynamic reporting, creating calculated fields, columns, and KPIs, applying CUBE functions to access multidimensional database information, and an introduction to DAX date and time functions for advanced time-based calculations. Upon completion, you’ll be more equipped to efficiently interpret complex data and deliver informative reports that support sound business decisions. Books provided. Prior completion of Excel Levels 1-3 and PivotTables are highly recommended to get the most out of this course, but not mandatory.

Students learn the fundamentals of fiber optic network cabling deployments used within telecommunications and internet working environments. Students develop hands-on skills in the installation, termination, repair, and usage of fiber optic network cabling standards. Students will be eligible to sit for an industry certification exam at the conclusion of this course.

This requested expanded class will cover all four areas of emotional intelligence (EI) in one 6-hour class. EI is one of the strongest indicators of professional success and increases personal motivation, empathy, and self-awareness. The extended time will enable participants to learn all four components of emotional intelligence and their impact on both personal and professional success.

Want to grow your business through social media marketing but don't know where to start? This beginner-friendly course will walk you through the most popular platforms, what to post, how to plan content, and ways to connect with your audience online. Perfect for local businesses ready to boost their visibility.