Influencing goes beyond positions of power and encompasses more subtle skills like empathy and active listening; it is rooted in effective communication skills and self-understanding. Learn how to demonstrate authenticity and integrity through your interactions with others and how a strong sense of self-awareness lays the groundwork for mastering the art of influence, leading to improved working relationships and increased opportunities to see your ideas grow.

Feel comfortable with Excel basics but want to advance to an intermediate level? In this 7-hour in-person class in our hands-on computer lab, you'll learn advanced tools for analysis, organization and presentation of more complex data. Practice using more elaborate functions, creating ranges and tables, data validation, conditional formatting and advanced charts. A highlight is learning to wield the popular and powerful feature of PivotTables, a highly effective tool for dynamic data summarization. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 is strongly recommended but not required.

Basic Life Support (BLS) Provider Course is the foundation for saving lives after cardiac arrest. You will learn the skills of high-quality cardiopulmonary resuscitation (CPR) for victims of all ages and will practice delivery of these skills both as a single rescuer and as a member of a multi-rescuer team. This course focuses on what healthcare rescuers need to know to perform high-quality CPR in a wide variety of settings. You will also learn how to respond to choking emergencies and how to use an automated external defibrillator (AED).

Want to stand out and be seen as a leader, regardless of your title? This 1-hour virtual workshop is designed for the individual contributors who want to develop a greater sense of ownership and initiative. First, we will discuss the difference between a task-oriented and an ownership mindset. Next, learn how to anticipate problems and propose solutions using a problem-solving worksheet. Finally, you will leave with the skills and tools to demonstrate more initiative and a framework for thinking like a leader. 

Is your team feeling unappreciated and unmotivated? This 1-hour virtual workshop is for managers who want to boost morale and engagement through genuine recognition. Recognize why meaningful recognition is more powerful than money, learn to identify and implement various types of rewards, and employ a recognition plan tailored to your team's specific needs and preferences. Return to your workplace with a clear strategy for making every team member feel valued.

Do you get nervous when it's time to give or receive feedback? You are not alone! This 1-hour virtual workshop is for individual contributors who want to master this essential skill. You will discuss the value of a feedback culture, utilize a simple model for giving constructive feedback, and use a feedback preparation template to apply these concepts to a real-world scenario. Upon conclusion, you will leave with the confidence to both give and receive feedback effectively, including a script you can use to have a more productive conversation. 

Are you struggling to maintain connection and productivity in a remote or hybrid environment? This 1-hour workshop addresses the challenges managers leading distributed teams face. Identify the unique challenges of remote leadership, learn strategies to build trust and accountability. and use a communication plan template to apply these concepts to your team. Leave prepared with a clear roadmap for keeping your remote team engaged, including a list of virtual icebreakers you can use in your next meeting to foster connection.

Do you feel stretched thin and on the verge of burnout? This 1-hour virtual workshop is for individuals who want to build a more sustainable relationship with their work. The session begins with a discussion about the signs of burnout and its root causes, introduces practical strategies for setting boundaries and managing stress, and includes a personal well-being plan to apply concepts to your own life. At the end, you will have concrete techniques to reduce stress and a checklist for self-care you can use to recharge.