Want to grow your business through social media marketing but don't know where to start? This beginner-friendly course will walk you through the most popular platforms, what to post, how to plan content, and ways to connect with your audience online. Perfect for local businesses ready to boost their visibility.

Ready to scale the ladder to Excel Expert heights? In this 7-hour in-person class in our hands-on computer lab, you'll learn about Excel's most powerful and advanced tools for data analysis and presentation. Practice logical and lookup functions, more advanced formulas, arrays, auditing, error-trapping, and the much beloved date, time, text, and other functions. Learn about importing external data via Power Pivot, exporting data, What-If Analysis and automating repetitive tasks with macros. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 and 2 are strongly recommended but not required.

Do you want to build stronger relationships and understand others better? This 1-hour virtual workshop is for individual contributors who want to enhance their communication skills by focusing on active listening. Understand the difference between hearing and listening, learn techniques to truly understand your colleagues' perspectives, and use a listening skills checklist to apply these concepts to your daily interactions. You will increase awareness of your listening habits and a be armed with a set of questions to confirm understanding and build rapport.

Many new supervisors are busy all day but not effective — they are reacting to what is urgent rather than investing in what is important. This session uses the Eisenhower Matrix to help participants analyze how their supervisory time is actually spent, identify their most expensive time traps (including doing work they should have delegated), and design a structured weekly routine that creates space for the high-impact work only they can do.

Got data? ".sometimes it's hard to know where to start, especially when you have a lot of data." (Microsoft) PivotTables (PTs) are a legendary Excel feature. Have you ever used them to summarize, analyze, explore, and present your data? They're highly flexible and adjustable with a few mouse drag 'n drops. In this 7-hour in-person class in our hands-on computer lab, learn about preparing raw data, creating PTs from multiple sources, summarizing, organizing, filtering and formatting PTs, followed by creating, manipulating and formatting their synchronized "sister" PivotCharts. Leave with skills to take your pile of data, feed it into PTs and PCs and behold transformed, highly organized and ultimately invaluable data analysis. Books provided. While not required, completing Excel Levels 1-3 are recommended to get the most out of this course.

Stress is inevitable-but how we respond makes all the difference. This workshop provides practical tools to manage daily challenges with calm and clarity. Learn how to strengthen your physical, emotional, and mental resilience through simple, sustainable rhythms that support well-being at work and at home. Walk away with strategies to adapt, recover, and thrive.

Coaching is the supervisory skill most likely to drive long-term team performance — and the one most skipped in favor of faster, easier telling. This session introduces the GROW model (Goal, Reality, Options, Way Forward) and builds participants' ability to use questions rather than answers to develop employee thinking and ownership. Participants practice real workplace challenges, not fictional scenarios, making the transfer immediate. 

Teams do not perform at their peak by accident — they are built. This session uses Tuckman's stages of team development (Forming, Storming, Norming, Performing) to help supervisors understand where their team currently is and what leadership style each stage requires. Participants also explore the research-backed drivers of employee engagement, the concept of psychological safety, and how to build team norms that reduce friction and sustain performance.