Do your messages sometimes get lost in translation? This 1-hour virtual workshop is for individual contributors who want to improve their workplace communication. First, we will discuss the importance of adapting your communication style. Next, learn how to structure emails and presentations for clarity, and use a communication framework to apply these skills to a real-world scenario. Upon completion, you will have the confidence to communicate your ideas effectively and a reusable worksheet you can use to write more concise and impactful emails.

Digital marketing can feel overwhelming - but it doesn't have to be. This class breaks it down into simple steps to help you build a clear, focused marketing plan. Learn how to reach your audience through the right mix of social media, email, and content-no experience required.

Do you find yourself puzzled by the communication styles and expectations of your youngest team members? This 1-hour virtual workshop is for supervisors and managers who want to bridge the generational divide with Gen Z. Learn the unique characteristics, values, and work habits of this generation, along with strategies to communicate and collaborate more effectively. Use an engagement plan to apply these insights to your own team. You'll leave with a clear understanding of what drives Gen Z and a conversation guide you can use to build trust and strengthen your working relationships. 

In this 6-hour, in-person course, you will get an in-depth overview of the expansive field of Artificial Intelligence (AI), covering its principal branches and a range of practical applications suitable for both your personal and professional contexts. You'll examine the benefits and challenges associated with AI, including considerations of ethics and security. The curriculum includes an introduction to various AI tools, such as ChatGPT, Gemini, Copilot, and others. In our computer lab setting, try hands-on exercises focused on Gen(erative)AI, explore real-world use cases that enhance productivity in work and home settings, and learn fundamental concepts of Prompt Engineering. Explore the future trajectory of AI, as we prepare for its inevitable, further integration into our daily work and home lives. No prior knowledge of AI is required.

Strong communication is the foundation of effective supervision. This interactive workshop equips new leaders with practical strategies for impactful verbal and written communication. Key focus areas include resolving conflict promptly, documenting performance, sharing recognition, and planning productive discussions-all essential for building trust and driving team success.

This class covers essential skills related to the latest version of Intuit's popular online bookkeeping program. Topics covered include customizing company-level settings, setting up customers, dealing with bank deposits, bank feeds, and reconciliation processes for bank and credit card accounts.

Do you feel overwhelmed because you're doing too much yourself? This 1-hour virtual workshop is for managers who want to free up their time and empower their team through effective delegation. You will discuss the common reasons managers fail to delegate, learn a delegation model that ensures clarity and success, and create a delegation plan to apply this to a task you're currently holding onto. You'll leave with more time to focus on strategic work and a delegation checklist you can use to confidently hand off responsibilities.

Feel comfortable with Excel basics but want to advance to an intermediate level? In this 7-hour in-person class in our hands-on computer lab, you'll learn advanced tools for analysis, organization and presentation of more complex data. Practice using more elaborate functions, creating ranges and tables, data validation, conditional formatting and advanced charts. A highlight is learning to wield the popular and powerful feature of PivotTables, a highly effective tool for dynamic data summarization. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 is strongly recommended but not required.