Do you find yourself puzzled by the communication styles and expectations of your youngest team members? This 1-hour virtual workshop is for supervisors and managers who want to bridge the generational divide with Gen Z. Learn the unique characteristics, values, and work habits of this generation, along with strategies to communicate and collaborate more effectively. Use an engagement plan to apply these insights to your own team. You'll leave with a clear understanding of what drives Gen Z and a conversation guide you can use to build trust and strengthen your working relationships. 

In this 6-hour, in-person course, you will get an in-depth overview of the expansive field of Artificial Intelligence (AI), covering its principal branches and a range of practical applications suitable for both your personal and professional contexts. You'll examine the benefits and challenges associated with AI, including considerations of ethics and security. The curriculum includes an introduction to various AI tools, such as ChatGPT, Gemini, Copilot, and others. In our computer lab setting, try hands-on exercises focused on Gen(erative)AI, explore real-world use cases that enhance productivity in work and home settings, and learn fundamental concepts of Prompt Engineering. Explore the future trajectory of AI, as we prepare for its inevitable, further integration into our daily work and home lives. No prior knowledge of AI is required.

Strong communication is the foundation of effective supervision. This interactive workshop equips new leaders with practical strategies for impactful verbal and written communication. Key focus areas include resolving conflict promptly, documenting performance, sharing recognition, and planning productive discussions-all essential for building trust and driving team success.

This class covers essential skills related to the latest version of Intuit's popular online bookkeeping program. Topics covered include customizing company-level settings, setting up customers, dealing with bank deposits, bank feeds, and reconciliation processes for bank and credit card accounts.

Do you feel overwhelmed because you're doing too much yourself? This 1-hour virtual workshop is for managers who want to free up their time and empower their team through effective delegation. You will discuss the common reasons managers fail to delegate, learn a delegation model that ensures clarity and success, and create a delegation plan to apply this to a task you're currently holding onto. You'll leave with more time to focus on strategic work and a delegation checklist you can use to confidently hand off responsibilities.

Feel comfortable with Excel basics but want to advance to an intermediate level? In this 7-hour in-person class in our hands-on computer lab, you'll learn advanced tools for analysis, organization and presentation of more complex data. Practice using more elaborate functions, creating ranges and tables, data validation, conditional formatting and advanced charts. A highlight is learning to wield the popular and powerful feature of PivotTables, a highly effective tool for dynamic data summarization. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Excel 1 is strongly recommended but not required.

Do you feel stretched thin and on the verge of burnout? This 1-hour virtual workshop is for individuals who want to build a more sustainable relationship with their work. The session begins with a discussion about the signs of burnout and its root causes, introduces practical strategies for setting boundaries and managing stress, and includes a personal well-being plan to apply concepts to your own life. At the end, you will have concrete techniques to reduce stress and a checklist for self-care you can use to recharge.

Think cybersecurity is complicated? Not anymore! This class breaks it down into easy-to-understand steps so you can protect your personal and organizational information with confidence. You'll learn: Smart strategies for staying safe online; how to create strong unique passwords and use password managers; why two-factor authentication is a game-changer; tools to keep your security in check; and how to secure devices like routers, printers, and IoT gadgets. We'll also demystify common threats-phishing, smishing, vishing-and show you how to spot scams before they catch you. By the end, you'll have a practical security toolkit and the know-how to keep your digital world safe.