Rusty or new to Microsoft Excel? In this 7-hour in-person class in our hands-on computer lab, learn to create and format worksheets that contain calculations with formulas and functions, including the importance of using proper reference types. Moving and copying data correctly, manipulating data, chart creation, and various other tips and tricks are also covered. Coursebooks, practice files used during class and dozens of additional test worksheets with solutions are also provided for further practice, or even as templates in your future builds. Gain the confidence to build, repair and upgrade spreadsheets. Participants leave this course with a new or increased love of Excel, a powerful and legendary data tool.

Based on the bestselling Crucial Conversations by Vital Smarts, this course teaches the practice and skills for having difficult conversations. In a two-day training, you will be able to apply the techniques to real-life situations to strengthen relationships and resolve intractable problems.

Got data? "...sometimes it's hard to know where to start, especially when you have a lot of data." (Microsoft quote)  PivotTables (PTs) are a legendary Excel feature. Have you ever used them to summarize, analyze, explore, and present your data? They're highly flexible and adjustable with a few mouse clicks. In this 4-hour in-person class, held in our hands-on computer lab, learn about preparing raw data, creating PTs from multiple sources, summarizing, organizing, filtering and formatting PTs, followed by creating, manipulating and formatting their synchronized "sister" PivotCharts. Leave with skills to take your pile of data and feed it into PTs and PCs for useful data analysis.Books provided. While not required, completing Excel Levels 1-3 are recommended to get the most out of this course.

During this course, you will gain knowledge and skills that may help save a life. You will learn the basics of first aid, the most common life-threatening emergencies, how to recognize them, and how to help. You will also learn how to recognize when someone needs CPR, how to call for help, and how to give CPR and use an AED (automated external defibrillator).

Ready to go beyond self-awareness? This engaging session builds on foundational emotional intelligence concepts and introduces the vital skill of other-awareness. Learn practical strategies to deepen your emotional insight, strengthen relationships, and lead with greater empathy and impact in today's dynamic workplace.

This 4-hour course will immerse managers and team leaders into the skill set needed to navigate changes in the workplace. Workplaces constantly shift whether we are expecting the changes or not. Participants will learn how to create a communication plan, navigating resistance, determining readiness and evaluating change outcomes.

Do you feel overwhelmed because you're doing too much yourself? This 1-hour virtual workshop is for managers who want to free up their time and empower their team through effective delegation. You will discuss the common reasons managers fail to delegate, learn a delegation model that ensures clarity and success, and create a delegation plan to apply this to a task you're currently holding onto. You'll leave with more time to focus on strategic work and a delegation checklist you can use to confidently hand off responsibilities.

Marketing doesn't have to be expensive. This course will show you low-cost and free tools and strategies to promote your business. learn how to make the most of social media, email, word-of-mouth marketing, and more-while keeping your costs low and your impact high.