Difficult conversations are inevitable in any workplace. Although you cannot avoid these types of conversations, you can learn how to handle them more effectively. Successful completion of this course will increase your ability to understand the nature of difficult conversations and what it takes to handle them.

Do your emotions ever get in the way of a productive day? This 1-hour virtual workshop is for individual contributors who want to strengthen their emotional intelligence to better navigate workplace challenges. We will discuss how emotions impact performance, adopt techniques to manage stress and stay calm under pressure, and use a self-reflection exercise to apply these concepts to your own daily experiences. You will leave with greater self-awareness and a simple tool you can use to respond to difficult situations more thoughtfully.

Do you find yourself puzzled by the communication styles and expectations of your youngest team members? This 1-hour virtual workshop is for supervisors and managers who want to bridge the generational divide with Gen Z. Learn the unique characteristics, values, and work habits of this generation, along with strategies to communicate and collaborate more effectively. Use an engagement plan to apply these insights to your own team. You'll leave with a clear understanding of what drives Gen Z and a conversation guide you can use to build trust and strengthen your working relationships.

Empower growth in the workplace by learning how to support meaningful personal development. In this hands-on workshop, you'll gain practical tools to collaborate with individuals in setting clear, attainable, and time-bound goals that drive professional success. Ideal for leaders, mentors, and managers committed to building high-performing teams through intentional development planning.

The Bridges Out of Poverty workshop increases your understanding of individuals living in a poverty mindset. By analyzing the hidden rules, patterns of behavior and eleven resources, this course helps reduce judgement for best outcomes. Designed for organizations and businesses that interact with individuals in poverty.

Clear, concise writing is essential at every level of the workplace. This practical workshop focuses on digital communication and equips you with tools to plan, organize, and improve your writing. Learn how to craft messages that engage your audience and achieve results-whether you're writing emails, reports, or internal updates.

Do you want to build stronger relationships and understand others better? This 1-hour virtual workshop is for individual contributors who want to enhance their communication skills by focusing on active listening. Understand the difference between hearing and listening, learn techniques to truly understand your colleagues' perspectives, and use a listening skills checklist to apply these concepts to your daily interactions. You will increase awareness of your listening habits and a be armed with a set of questions to confirm understanding and build rapport.

Do your one-on-one meetings feel like a chore or a simple status update? Or do you wonder what a one-on-one meeting is? In this 1-hour virtual workshop is for managers and team leaders who want to transform their one-on-one conversations from transactional to truly impactful. Comprehend the profound value of regular, focused one-on-ones, incorporate practical techniques to improve conversations and build trust, and commit to holding regular meetings with your team members. Leave equipped with a clear plan to make your one-on-ones a powerful tool for growth and a customizable meeting agenda template you can use right away.