Many new supervisors are busy all day but not effective — they are reacting to what is urgent rather than investing in what is important. This session uses the Eisenhower Matrix to help participants analyze how their supervisory time is actually spent, identify their most expensive time traps (including doing work they should have delegated), and design a structured weekly routine that creates space for the high-impact work only they can do.

Stress is inevitable-but how we respond makes all the difference. This workshop provides practical tools to manage daily challenges with calm and clarity. Learn how to strengthen your physical, emotional, and mental resilience through simple, sustainable rhythms that support well-being at work and at home. Walk away with strategies to adapt, recover, and thrive.

Coaching is the supervisory skill most likely to drive long-term team performance — and the one most skipped in favor of faster, easier telling. This session introduces the GROW model (Goal, Reality, Options, Way Forward) and builds participants' ability to use questions rather than answers to develop employee thinking and ownership. Participants practice real workplace challenges, not fictional scenarios, making the transfer immediate. 

Teams do not perform at their peak by accident — they are built. This session uses Tuckman's stages of team development (Forming, Storming, Norming, Performing) to help supervisors understand where their team currently is and what leadership style each stage requires. Participants also explore the research-backed drivers of employee engagement, the concept of psychological safety, and how to build team norms that reduce friction and sustain performance.

Conflict in the workplace is inevitable, but how it's navigated can change a negative conflict into something positive. During this 4-hour workshop, you will Identify the common causes and costs of conflict, recognize warning signs and take action to prevent situations from escalating, gain techniques to defuse strong emotions, keep the lines of communication open and build trust, and successfully plan and conduct conflict resolution discussions.

Do you feel overwhelmed by a never-ending to-do list? This focused,1-hour session is for individual contributors who want to take control of their time and boost their productivity. Recognize common time management pitfalls, apply the Eisenhower Matrix for prioritization, and use a time-blocking template to apply concepts to your own workflow. By the end, you will have a clear plan to focus on what matters most and a tangible strategy you can use to reduce daily distractions.

Delegation is not giving away tasks you do not want — it is one of the most powerful tools for developing people and multiplying your team's capacity. This session introduces five levels of delegation (from "do exactly as instruct" to "act independently") and helps supervisors match the right level to each employee and task. Participants build a real delegation plan and practice the delegation of conversation that sets employees up for success rather than failure.

The Bridges Out of Poverty workshop increases your understanding of individuals living in a poverty mindset. By analyzing the hidden rules, patterns of behavior and eleven resources, this course helps reduce judgement for best outcomes. Designed for organizations and businesses that interact with individuals in poverty.