No one likes dealing with performance issues, but this half-day workshop provides tools to help you successfully navigate that challenge. This workshop will help you recognize what makes performance problem discussions difficult for both the leader and employee, document and leverage performance data to make a solid case for improvement, use interaction skills to ensure successful problem discussions, and effectively address poor performance in a firm and consistent manner.

Do you want to build stronger working relationships with colleagues and managers? This 1-hour virtual workshop is for individual contributors who want to expand their internal network and improve collaboration. Recognize the value of building trust and rapport, identify key stakeholders, and create a relationship map to apply these concepts to your own workplace. Proceed with a clear plan to connect with colleagues and a list of conversation starters you can use to build rapport.

Are team conflicts derailing productivity and morale? Then, this 1-hour virtual workshop for you! We will discuss the common sources of conflict, utilize a step-by-step process for mediating disagreements, and introduce a resolution worksheet to apply these techniques to a real-world scenario. You will leave prepared with a clear roadmap for addressing conflict and a communication framework you can use to facilitate difficult conversations with conflicting parties.

Are you prepared to lead through disruption? This intensive workshop is designed to help you develop a leadership style that thrives in today's dynamic workplace. You will dive deep into practical strategies for influencing others, communicating with clarity, and building resilient teams. Leave with a powerful framework to motivate your people, navigate challenges, and enrich your capacity as a successful leader.

Based on the bestselling Crucial Conversations by Vital Smarts, this course teaches the practice and skills for having difficult conversations. In a two-day training, you will be able to apply the techniques to real-life situations to strengthen relationships and resolve intractable problems.

Ready to go beyond self-awareness? This engaging session builds on foundational emotional intelligence concepts and introduces the vital skill of other-awareness. Learn practical strategies to deepen your emotional insight, strengthen relationships, and lead with greater empathy and impact in today's dynamic workplace.

This 4-hour course will immerse managers and team leaders into the skill set needed to navigate changes in the workplace. Workplaces constantly shift whether we are expecting the changes or not. Participants will learn how to create a communication plan, navigating resistance, determining readiness and evaluating change outcomes.

Do you feel overwhelmed because you're doing too much yourself? This 1-hour virtual workshop is for managers who want to free up their time and empower their team through effective delegation. You will discuss the common reasons managers fail to delegate, learn a delegation model that ensures clarity and success, and create a delegation plan to apply this to a task you're currently holding onto. You'll leave with more time to focus on strategic work and a delegation checklist you can use to confidently hand off responsibilities.